shutterbugadventures@outlook.com

East Maitland & Muswellbrook NSW Australia

  • Facebook - Grey Circle
  • Twitter - Grey Circle
  • Instagram - Grey Circle

 ©2018 ShutterBug Adventures. Est. 2017

Shipping Policy

Thank you for taking the time to Venture Beyond the Frame with ShutterBug Adventures.

For all Australian domestic orders, Free Shipping is included within your purchase price.

We ask that you allow 3 weeks from date of order till expected delivery, however please note in busier times delivery maybe up to 6 weeks. 

If your photographic piece is available before our estimated date of delivery, we will be in contact.

We do ask that in holiday times that you allow us up to 5 business days for us to process your order and forward onto our Custom Framer.

Return & Exchange Policy

Thank you for taking the time to Venture Beyond the Frame with Shutterbug Adventures.

If you are not entirely happy with your purchase, we are here to help.

Please note:

We do not process exchanges, unless the original Photographs were damage or faulty. 

We do not offer refunds for change of mind or incorrectly selected options. 

Returns

You have 7 Business days, from the date you received your Photographs, to return it.

To be eligible for a return, the item must be unused, in the same condition that it was received it in and must be returned in its original Packaging.

You must also telephone Meredith immediately to discuss the issue and to get return to sender details.

Refunds

We will notify you once your Photographs has been received. Upon receipt we will closely inspect and notify you immediately of the status of your refund.

If your return is approved, we will initiate a refund via your original payment method.

Please allow a few days, depending on your card issuer's policies for funds to be returned.

If you receive a refund, the cost of shipping will be deducted from your refund.